Privacy Policy
Who we are
In this Privacy Policy references to "we" and "us" are to Bulgaria Mountain Holidays.
What information we collect and how
The information we collect via this website may include:
(1) Any personal details you type in and submit, such as name, address, email address, etc.
(2) Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
(3) Session information stored in cookies, these do not include any personal information and are used to ensure the correct data is extracted from the database when using our interactive systems.
(6) Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-
(1) To process your order and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service). However we will NOT pass on your email address under ANY circumstances.
(2) To comply with legal requirements.
(3) In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt out at any time.
(4) To send you relevant information via our Newsletter you will be offered the option to opt out at any time.
Your rights
(1) You can ask us to update or remove your personal information by emailing privacy@bulgariamountainholidays.co.uk or by writing to us at our customer services address in (2) below. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.
(2) You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to Bulgaria Mountain Holidays to cover our administration costs:-
Bulgaria Mountain Holidays
Flat 14
14 East Road
London
SW19 1UY
Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
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